The occassional trials and tribulations of a jack of all tr ades sysadmin in a startup in Silicon Valley
Part of my job is to prep Windows laptops for coworkers; it is my goal to provide laptops fully setup, this means among other things, I need to have Adobe Reader and Adobe Flash Player installed when they recieve the machine. Unfortunately Adobe wishes to make that a little difficult.
The license for Adobe Reader however does not permit me as IT support for an employee to distribute Adobe Reader on a machine I am providing to the employee. Adobe would want me to simply point the employee at the download site for Adobe Reader.
For me to distribute these products, I am supposed to agree to a different license agreement, one intended for distribution. This likely isn't a problem for most as most IT employees, as most never actually read license agreements. My company however has a clear policy that employees are not allowed to agree to contracts without the approval of the lawyers.
Considering that Adobe is interested in having Adobe Reader and Flash Player installed on as many machines as possible, why must they throw additional obstcles in my way?
[2008/10/27 | /software | permanent link]
I have spoken with many salespeople in the past week. In the past week, I have spoken with over a dozen salespeople (I sought pricing on business cellphone plans and a new photocopier). I have heard the phrase "I just wanted to touch base" many times. I have grown to have a great dislike of that phrase.
I do believe that every time I have heard "I just wanted to touch base" in the last seven days, it was prefaced by an interrupting phone call and followed by an annoying couple of minutes of a sales weasel not accepting my quite clear and simple statement of "Thank you for the quote, I am evaluating all of the options and will get back to you with questions, concerns, or with our decision." I wouldn't hold the phone call against them if I had not made it abundantly clear to each of these people that email is my preferred method of contact. Worse is that in most cases, it has taken more than a few such phone calls from each of them to get them to leave me alone.
So ignoring the sexual harassment angle of the phrase I am clearly starting to associate the phrase with annoyance.
[2008/10/02 | /marketing | permanent link]