The occassional trials and tribulations of a jack of all tr ades sysadmin in a startup in Silicon Valley
We have a reasonable system to perform backups of laptops that are regularly on our local network. For laptops that live most of their life connected to the office over the internet and through a VPN connection it is much harder. Instead of an automated backup, the user must initiate the backup themselves. Automated messages are sent out when it has been a week without backups. And I talk to them on the phone a few days after that if a backup hasn't been done.
He came into my office complaining that his laptop blue-screened on boot, and it had been crashing regularly for the few days before. Booting off other media quickly showed the disk was failing in a pretty spectacular way. When I inform the user of this, he says, "I guess I should have backed up like you told me to, eh?" Yeah, I guess so.
Which brings me to sysadmin law 9
Backups that are not automated are not done.
[2008/09/22 | /sysadmin laws | permanent link]