Life of a Sysadmin

The occassional trials and tribulations of a jack of all tr ades sysadmin in a startup in Silicon Valley

archives

October 2008 (2)
September 2008 (3)
June 2008 (1)
April 2008 (1)
March 2008 (6)
December 2007 (6)
October 2007 (1)
September 2007 (1)
August 2007 (2)
July 2007 (1)
June 2007 (5)
May 2007 (5)
April 2007 (3)
March 2007 (7)
February 2007 (2)
January 2007 (3)
December 2006 (4)
November 2006 (3)
October 2006 (3)
August 2006 (3)
July 2006 (1)
June 2006 (2)
May 2006 (4)
April 2006 (2)
March 2006 (5)
February 2006 (5)
January 2006 (7)
December 2005 (2)
November 2005 (6)
October 2005 (4)
September 2005 (4)
August 2005 (1)
July 2005 (2)
June 2005 (3)
May 2005 (4)
April 2005 (1)
March 2005 (2)

March 2007

Dell Customer Service, or Not an acceptable message

The story of why I was calling Dell Customer Service will be saved for another day, suffice it to say I had issues that the technical support group clearly could not resolve.

A few minutes navigating the general phone tree, a few minutes with a call manager (aka an operator), I get to the Customer Service phone tree and select the option to talk to a human. A moment later, I recieve the following message;

"Dell Customer Service is currently closed for a company meeting. Please try calling again in one hour." I was speecheless. Which is good since Dell hung up on me at that point.