The occassional trials and tribulations of a jack of all tr ades sysadmin in a startup in Silicon Valley
If you are a fire marshall, building inspector, or hold a similar position, please skip this post. I received an email from the office manager explaining that she and several others had gotten trapped in the bathroom hallway ealier in the day and asking me if I could do anything about it.
Background: The company I work for shares the bottom floor of a building with another tenant. The bathrooms are in a T shaped hallway between the two suites. An interesting property of this hallway, is that when you enter the hallway, you get locked into the hallway and need either a keycode (to get into the other suite) or a security card (to get into our suite). There is an emergency release (looks like a fire alarm, only it's yellow) next to the door into our suite.
Now you might be wondering why, what sounds like a facilities problem was being brought to the attention of IT. She assumed that there was something wrong with the card reader and thus we needed to fix it since we manage the security system. This was my first chance to seriously poke about at the computer running the alarm and keycard system. Unfortunately I found nothing wrong. So off to investigate the door I went.
It took me about five minutes to work out the problem. The card reader was indeed reading each and every swipe of a card, and you could always hear a noise from the lock mechanism. What was odd however was that the lock mechanism made two different noises. One when the lock actually opened properly, and another when it didn't. It was pretty clear that that the solenoid that released the lock and allowed the door to open was not working correctly; probably sticking at times.
It was as I stood there experimenting with the door that the office manager came and explained how the emergency release was supposed to work. After activating the emergency release a few times, it became quiet clear however that this release sends the same electrical signal to the lock as the card reader, and thus if the problem is with the lock itself, the emergency release won't actually let you out of the hallway.
My days certainly are never routine.
[2006/08/26 | /misc | permanent link]